Central oversight, centralized communications
CXO Global Solutions specializes in unified communications and call center operations for companies looking to improve their efficiency and profitability, while delivering a consistently superior customer service. We provide the people, processes and technology to help geographically dispersed companies function as a cohesive, high-performing enterprise.
Call Center
Services
My business operates multiple call centers, and it’s a challenge to manage disparate systems, people and processes.
CXO can help by providing:
- Centralized, day-to-day call center management
- Strategic vendor selection and technology roadmap
- Expert analysis of customer patterns and behaviors
- Lifecycle management: selection, acquisition and retention
- Consultative staff expertise that complements in-house resources
Unified Communications
My business operates in a fast-moving environment that requires quick decisions and strong collaboration. We need to streamline multiple communication tools.
CXO can help by providing:
- Single communication platform to integrate disparate devices
- Improved workforce productivity and mobility
- Reduced infrastructure costs and simplified workforce administration to improve your earnings
- A “Green IT” solution through reduced energy consumption
Recent News
Points of View
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January 17th, 2011 - WorkSpace Communications™ - WorkSpace Communications™ names John W. “Jack” Bowen to key executive position Communications industry veteran becomes Director, Channel Sales; will facilitate sales of WorkSpace's unified communications portfolio through key distribution channels
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November 10th, 2010 - WorkSpace Communications™ - WorkSpace Communications™ creates marketing alliance with Ingram Micro Integrated Communications firm featured in new Ingram Micro Cloud Marketplace, providing Ingram Micro resellers access to cloud communication and collaboration services providers.
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October 15th, 2010 - Kansas City Business Journal Article - As it has in other industries, technology rapidly is eliminating the need for a separate receptionist in the office for answering or routing calls, distributing messages or tracking down employees.
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