Strategy

Learn about your business

CXO experts will work closely with your key business and IT stakeholders to learn about your business. We will:

• Determine the functionality and capabilities you need, and where they should be deployed across your organization.
• Quantify and qualify the benefits you can expect from your UC solution.
• Identify, prioritize and business process and IT decisions required to move forward.

Once we understand your challenges and objectives, we’ll discuss how UC can achieve them. From there, we’ll work with you to develop your strategy and business case.

Office communications benefits

• Logical plan for moving from current state to future state.
• Alignment of business objectives with UC capabilities.
• Maximum return on investment through both hard- and soft-cost savings.

Hard-cost savings

• Reduced telecom costs (internal conferencing is free, and you pay only trunk costs for external participants).
• Reduced lease space holdings (less equipment to store; more employees can work remotely).
• Reduced electrical bills (less equipment to power).

Soft-cost savings

• Better collaboration among workgroups.
• Shortened response time among key decision makers, who are easily located at any point during the day.
• Faster speed to market due to increase in efficiency of daily communications.
• Positive impact on “green” initiatives due to power and equipment savings.

CXO Global Solutions Services:

• Current State Analysis - develop a clear understanding of your current environment.
• Future State Envisioning - prioritize the UC benefits that will be the foundation of your strategy, roadmap and business case.
• Gap Analysis - compare current state to future state and identify the gaps, which will drive the road map development.
• Roadmap – prepare the actual roadmap for the deployment of your custom UC solution from CXO.
• Business Case – develop a case that clearly shows how your UC solution will deliver an ROI so you can achieve the consensus required to move forward.